The opportunity
About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with…
What they're looking for
- Support customer Centers of Excellence (CoEs) with guidance on best: practices, governance and deployment at scale.
- Navigate organizational change to help Miro become a strategic pillar in innovation initiatives.
- Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success: Managers to track progress against business goals.
- Provide adoption reporting and business outcome analytics to inform ongoing strategy.