Employee Relations AdvisorPosted today£34K–£46K

Monzo
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The opportunity

🚀 We’re on a mission to make money work for everyone.

What you'll do

  • Being a trusted ER specialist: You’ll partner with managers and People Partners on complex, sensitive and higher-risk ER matters, giving clear, pragmatic advice and helping them reach fair and consistent outcomes.

  • Supporting ER across our global locations: You’ll adapt your advice to different employment landscapes, taking account of local employment law, regulatory requirements, culture and established practices.

  • Getting stuck into complex problems: You’ll independently support matters across performance, conduct, grievances, absence, capability, organisational change and other complex workplace issues, including situations where there isn’t an obvious answer.

  • Helping managers own their decisions: We want our managers to feel confident managing their people. You’ll coach, advise and appropriately challenge them, while making sure ownership of decisions stays with the relevant manager.

  • Being an escalation point: You’ll support ER colleagues with more complex or ambiguous cases, helping them think through risk, options and the best way forward rather than simply giving them the answer.

  • Growing capability across the team: You’ll coach and mentor less experienced ER colleagues, sharing your knowledge and helping them develop their judgement, confidence and independence.

What they're looking for

  • Supporting employment disputes and litigation: You’ll support ACAS Early Conciliation, Employment Tribunal claims and other employment-related disputes, partnering closely with Legal, external counsel and other teams where needed.
  • Keeping our ER foundations strong: You’ll make sure ER matters are properly documented and managed through our case management systems, with high standards of confidentiality, accuracy and data quality.
  • Turning data into action: You’ll use ER and wider People data to spot trends, themes and emerging risks, getting underneath what’s driving them and turning those insights into practical recommendations.
  • Making our policies and processes better: You’ll help design, review and improve People policies, processes and ER frameworks so they’re easy to use, fit for purpose and work across the different jurisdictions in which we operate.