Engagement ManagerActive

The opportunity

Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and…

What you'll do

  • Lead customers through the full transformation journey, from implementation through agentic workflow adoption.

  • Own the revenue target for your book of business.

  • Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.

  • Quantify and communicate Ramp's impact in the language CFOs and Controllers care about

  • Help customers understand and adopt Ramp's agentic finance capabilities,: positioning new workflows not as features, but as fundamental changes to how their finance team operates.

  • Maintain tight feedback loops with Design & Engineering, ensuring market: signals from customers land where they can drive product decisions.

What they're looking for

  • Support the GM on the highest-priority strategic initiatives of the moment;: competitive landscape, ICP refinement, new segment exploration, and more.
  • Right to work in the UK is required. Willingness to travel frequently across the UK and Europe.
  • Founder-mode mentality with proof to back it up. You own outcomes, not: deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet.
  • AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.