The opportunity
The CRM Technologies team builds, scales, and operates Salesforce-based solutions that power MongoDB’s customer lifecycle, from marketing engagement and lead management through sales execution, account management, renewals, reporting, and downstream operational workflows.
What you'll do
Design, build, and support solutions for top-of-funnel and marketing operations processes
Develop and enhance lead capture, lead conversion, routing, qualification,: scoring, and lifecycle management capabilities
Administer and integrate marketing and enrichment platforms such as FCI,: LeanData, Ortoo, and related GTM applications
Build and maintain integrations between Salesforce, marketing automation,: enrichment, outreach, analytics, data, and downstream business systems
Support campaign management, campaign attribution, audience segmentation,: campaign member management, and marketing performance workflows
Develop scalable solutions for account management, territory planning,: account assignment, ownership changes, and coverage models
What they're looking for
- Bachelor’s or Master’s degree in Computer Science, Information Systems,: Engineering, or equivalent practical experience
- + years of hands-on Salesforce development or enterprise business systems engineering experience
- Strong experience with Apex, Lightning Web Components, Flows, SOQL, Salesforce APIs, and platform automation
- Proficiency in scripting and programming languages such as Python and: JavaScript, with experience building reusable automation, data transformation, and integration services
- Experience with React or comparable modern front-end frameworks
- Experience with full-stack development, including front-end applications,: back-end services, APIs, data models, authentication, testing, deployment, and operational support
- Experience designing and supporting marketing technology, CRM, lead: management, or revenue operations solutions
- Experience building and supporting REST or SOAP API integrations and data synchronization processes
