The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Independently conduct enhanced due diligence reviews for the highest-risk: customers in accordance with internal procedures and regulatory expectations, including periodic and event-driven reviews
Perform in-depth open-source research and documentation analysis to assess: adverse media, sanctions and PEP exposure, industry and geographic risk, source of funds and wealth, and beneficial ownership and control structures
Evaluate the most complex or multi-layered entities, synthesize findings into: clear investigative summaries, and draft Suspicious Activity Reports (SARs) when appropriate
Investigate and independently resolve EDD-related alerts involving sanctions: exposure, adverse media, PEPs, marijuana-related businesses, or other elevated risk indicators, making sound, risk-based recommendations and escalating to EDD leadership where guidance is needed to resolve an issue
Independently perform KYC reviews during customer onboarding, verifying: business legitimacy, identity, and beneficial ownership, and resolving complex or escalated cases, including those with opaque ownership structures, high-risk indicators, or conflicting information, with minimal guidance
Leverage AI-enabled tools to accelerate issue spotting, alert triage,: research, and documentation, providing clear context and constraints through prompt refinement while maintaining human judgment and accountability
What they're looking for
- Critically review and edit AI-generated research or summaries to ensure: accuracy, completeness, and regulatory soundness, applying Gusto's AI policies and data protection standards when handling sensitive information
- Identify opportunities to improve investigative workflows, contribute to EDD: desktop guides and training materials, and surface insights on emerging trends to support continuous program improvement
- Mentor junior analysts on open-source research, beneficial ownership: analysis, and risk documentation through case reviews and structured feedback
- + years of experience conducting enhanced due diligence, AML investigations,: KYC, customer due diligence, or similarly deep investigative or research-driven work
