The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Global Benefits: own and manage our global benefit offers (like our gym partnerships, life insurance, etc).
EMEA Benefits Management & Inventory: Act as the operational owner for all EMEA benefit programs (health insurance, pensions, life/disability coverage, wellness allowances, and regional perks). Maintain a comprehensive, up-to-date benefits inventory and catalog across all EMEA entities.
Contract Renewals & Vendor Relations: Support the end-to-end renewal cycle for regional brokers and benefit providers. Coordinate timelines, review plan terms, gather employee data, and ensure timely renegotiations and renewals.
Enrollment & Lifecycle Operations: Coordinate enrollments, changes, and terminations with local brokers and providers. Partner with People Operations and Payroll to ensure benefits deductions and tax implications are reflected accurately.
Employee Experience & Tier-2 Support: Act as a key point of contact for employee inquiries regarding EMEA benefits, policy details, and claim escalations, providing clear and empathetic guidance.
Compliance & Governance: Ensure all benefit offerings comply with local labor laws, statutory requirements, and reporting standards across our EMEA jurisdictions.
What they're looking for
- Continuous Improvement: Identify operational bottlenecks, standardize processes across countries, and support the broader Total Rewards team on strategic global benefit initiatives.
- As a member of the Global Total Rewards team, you will work closely with the: Senior Manager, Global Benefits (US based) and Benefits Specialist (US based) as with other members of the Total Rewards Team.
- Experience: 2–4 years of hands-on experience in HR operations, benefits, or total rewards.
- Regional Knowledge: Familiarity with statutory vs. supplementary benefit structures across major EMEA markets (e.g., Spain, Germany, UK, France, Netherlands).
