The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Execute a multi‑touch outreach cadence (calls + emails) to connect with customers
Fast responsiveness to inbound opportunities combined with smart outbound prospecting into our customer base
Conduct at least 60 consultative calls daily to uncover upsell and cross‑sell opportunities.
Leverage your deep knowledge of the People Platform to demonstrate additional product value.
Update Salesforce with detailed notes and collaborate with cross‑functional: teams (Sales, Product, Marketing) to optimize messaging.
Ownership of a monthly ARR quota achieved via upsell and cross-sells
What they're looking for
- Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.
- Daily Outreach:
- Make approximately 60 dial attempts per day (targeting 6 quality connects; ~10 call attempts per connect).
- Send personalized follow‑up emails per dial attempt/connect and leverage additional touchpoints as needed.
