The opportunity
Our GTM Enablement team plays a critical role in helping Datadog's Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing,…
What you'll do
Deliver engaging live and virtual enablement sessions for global Sales and: Customer Success teams, including onboarding, ongoing training, and reinforcement programs.
Administer program certifications: score and evaluate submissions against established rubrics and provide structured feedback.
Conduct ongoing field listening (shadows, 1:1s, syncs with first-line: leaders) to maintain a strong pulse on business needs, gaps, and strengths across AMER markets; share insights with the broader enablement team to shape programs and priorities.
Lead reinforcement and coaching to drive post-program adoption, including: designing activities (role plays, deal clinics, skill practice sessions) that connect training to measurable behavior change in real, complex customer scenarios.
Partner with Curriculum, Program Management, and Operations to share field: insights and pilot or co-build content, and work closely with first-line Sales leaders to build trusted relationships, diagnose challenges, and deliver ad hoc training in response to emerging needs.
Use AI tools to accelerate delivery and reinforcement: including synthesizing field feedback and surfacing patterns — and model effective AI use for the teams you train.
What they're looking for
- –5 years of experience in sales enablement, field enablement, training, or a: related GTM role, with a proven delivery track record supporting Sales and/or Customer Success teams in a SaaS or technology environment.
- Strong facilitator with experience delivering engaging live and virtual: training sessions to senior, sophisticated audiences, and familiarity with sales methodologies/frameworks such as MEDDICC, Command of the Message, Challenger, Sandler, etc. (certification a plus).
- Strong business acumen and comfort using performance data, field feedback,: and qualitative insights to inform enablement decisions; experience with Asana or similar project management tools is a plus.
- Foundational understanding of Datadog and/or the broader technology industry,: including foundational knowledge of Datadog's core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value.
