Forward Deployed Engineer (FDE)Active$184K–$253K

Cloudflare
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The opportunity

Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.

What you'll do

  • Customer Engagement & Technical Leadership: Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations that support their business goals and drive success with Cloudflare’s solutions in particular Cloudflare’s worker and workers AI platforms. Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments. Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with the support and product teams.

  • Architect Application Security: Design and configure comprehensive, tailored solutions with a focus on Application Security, utilizing Cloudflare Workers to optimize and direct global traffic and Network Security.

  • Master Infrastructure as Code: Support the account team by navigating and managing complex configurations heavily reliant on Terraform to ensure seamless operational stability.

  • Act as a Strategic Liaison: Serve as a high-speed conduit between the customer and internal Cloudflare teams (Product, Support, Engineering), effectively advocating for customer needs and influencing product roadmaps.

  • Navigate Modern Communication: Manage complex, fast-moving technical discussions primarily through Slack, acting as a guide for the customer even when formal calls are difficult to schedule.

  • Drive AI Innovation: Leverage your deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with the customer’s AI-focused culture and future technological goals.

What they're looking for

  • Provide Long-Term Guidance: Stay with the account post-migration as a trusted advisor to identify future strategic initiatives, including a transition into Network Security and SASE architectures.
  • + Years of Technical Customer Facing Experience: Proven track record as a technical architect or lead on complex, enterprise-level projects within cloud networks, web infrastructure, or security.
  • Application Security Expertise: Extensive and proven knowledge of development platforms such as Cloudflare’s Application Security, Workers and Workers AI, cybersecurity, web performance, and cloud infrastructure.
  • Terraform Proficiency: Extensive experience implementing and supporting complex technical solutions using Terraform for infrastructure management.