The opportunity
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
What you'll do
Handle support and operations of Palantir software, including monitoring and: alerting, configuration management, and upgrades
Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
Debug, improve, and optimize Palantir’s services and infrastructure with a: focus on long-term reliability and scalability
Reduce manual operations and automate workflows, processes, and/or runbooks where possible
Provide technical troubleshooting support for production issues, ensuring: timely resolution and minimal impact on operations. Participate in a support on-call schedule.
Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges
What they're looking for
- Confidence in troubleshooting complex systems issues independently using observability tools and service logs
- Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams
- Comfort with large scale production systems and technologies: for example, load balancing, monitoring, distributed systems, or configuration management
- Proficiency with programming languages such as Java, Python, Bash,: JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
