The opportunity
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
What they're looking for
- Support outsourcing relevant workflows by identifying transition candidates,: designing and standardizing processes for handoff, and supporting training as needed
- Own staffing models, capacity planning, scheduling, hiring plans, onboarding,: and training strategy to meet business needs while maintaining a high bar for quality and user experience
- Maintain close 'floor' engagement by regularly diving into cases, reviewing: decisions, supporting frontline judgment, and ensuring feedback loops translate into measurable improvements
- Partner with recruiting to define role profiles and interview loops, drive: bar-raising hiring decisions, and build a diverse team