Fulfillment Technology Analyst, Derby DC (f/m/x)Posted today
The opportunity
Reporting into our global warehouse technology team, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system: Infios (Körber/HighJump) Warehouse Advantage platform. It will also sustain and support the…
What you'll do
Support all areas of the HelloFresh warehouse management system (WMS): application [Infios (Körber/HighJump) Warehouse Advantage and DAI/Dematic WMS (Matflo)] for assigned facilities including: Acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
Managing system configuration based on operations team direction
Facilitating end user training where needed and assisting in System Standard: Operating Procedure (SOP) documentation
Overseeing user menu profile and security setup for the application based on operations functional roles
Participating in requirements definition and technical design of any: HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
Coordinating and executing all required QC/ integration/ user acceptance: testing activities in support of the application with fellow colleagues based in other geographies
What they're looking for
- Working with other global WMS technology colleagues in trouble shooting or: managing changes to WMS integrations to other platforms
- Represent the Global WMS Technology team area as needed with any cross: functional initiatives and working with colleagues in operations, automation, procurement, or upstream enterprise technology
- Understand all available Global WMS Technology team reporting tools and: create reports that enable improved operation visibility and performance
- Help maintain the deployment, support and service coordination for associated: hardware devices like RF scanners, tablets and workstations
