GTM Enablement - Global Onboarding & OperationsNew

ElevenLabs
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The opportunity

As the Global Onboarding & Enablement Operations Program Manager at ElevenLabs, you’ll help keep our global GTM onboarding and enablement programmes running smoothly as we grow. You’ll lead the day-to-day delivery of onboarding, making sure every new GTM hire gets a consistent,…

What you'll do

  • ElevenAgents enables businesses to deliver seamless and intelligent customer: experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech,: music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this: across the whole company—from engineering to growth to operations.

What they're looking for

  • Experience running onboarding, training or enablement programmes in a: fast-moving GTM, sales or commercial environment.
  • Strong facilitation and presentation skills, with the confidence to lead live: sessions, engage different audiences and make complex topics clear and actionable.
  • Experience developing training materials and e-learning content that help: people understand and apply new skills.
  • Experience building and running team operations, such as OKR and roadmap: tracking, and operating rhythms, with the ability to coordinate dependencies across teams and keep many stakeholders aligned..
  • Experience building or maintaining dashboards, trackers and reporting: processes, with the ability to use data to measure progress and inform decisions.
  • Familiarity with learning management systems (LMS), such as WorkRamp, and an: understanding of how to manage learning content and track completion.
  • A strong passion for using AI tools and agents, with hands-on experience: applying them to automate repetitive tasks, improve processes and find smarter ways to work.
  • A creative, curious approach to problem-solving, with the initiative to: question existing ways of working and explore better solutions.