The opportunity
About the Team OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products.
What they're looking for
- Lead ambiguous cross-functional initiatives from problem definition through: implementation, creating clear decision rights, mechanisms, and accountability.
- Translate recurring customer and delivery patterns into inputs for product: strategy, enablement, partner strategy, and more repeatable product-plus-services offerings that accelerate durable product adoption.
- + years of experience in GTM Strategy & Operations, Business Operations,: Strategic Finance, management consulting, or a comparable role, including direct experience in a technology Professional Services, implementation, systems-integration, consulting, or managed-services business.
- Deep command of services economics and operating levers such as pipeline,: bookings, backlog, revenue timing, gross margin, utilization, capacity, staffing mix, delivery quality, and customer outcomes.
