The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you'll do
Serve as a subject matter expert for Salesforce-related operational and: process inquiries from the partnership team and other cross-functional partners
Respond to and triage complex process questions, identifying root causes and: recommending scalable solutions rather than one-off fixes
Partner with stakeholders to refine and evolve workflows based on business needs
Drive and coordinate User Acceptance Testing (UAT) for Salesforce enhancements, releases, and system changes
Validate that implemented solutions meet functional requirements and business objectives prior to release
Focus primarily on maintaining the Salesforce Partner Ecosystem (Experience: Cloud), sitting at the intersection of GTM Systems and Partnerships
What they're looking for
- Build and maintain scalable processes for partner onboarding, engagement tracking, and revenue attribution
- Drive Salesforce adoption and optimize the user experience while maintaining: documentation of how our systems are configured
- + years of experience as a Salesforce Systems Administrator with Salesforce: Partner Ecosystem Management, including experience supporting Sales or Revenue organizations
- Deep understanding of the Salesforce platform and how it can integrate with: other tools, along with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
