The opportunity
The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed. Within GTM onboarding, we establish a shared foundation during the first 30 days and…
What you'll do
Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles
Define learning outcomes and readiness standards in partnership with technical GTM leaders
Build curricula and learning paths that translate complex product and: deployment concepts into job-specific behavior
Design and facilitate hands-on experiences such as labs, demos, simulations,: technical discovery practice, and customer scenarios
Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness
Partner with Product, technical subject-matter experts, and GTM leaders to: source, validate, and refresh content as products and guidance evolve
What they're looking for
- Coach subject-matter experts and facilitators to teach technical content clearly and effectively
- Establish repeatable content-governance and reinforcement systems that scale across roles and regions
- Use learner feedback, performance data, and AI-enabled workflows to improve: practice, learner support, content maintenance, and program efficiency
- Have held a customer-facing technical role and enjoy helping others build: strong product, solution, and customer judgment
