Head of Brand Studio OperationsPosted today

The opportunity

Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and…

What you'll do

  • Architect the Brand Studio ecosystem. Engage cross-functional partners: Marketing, Product, Comms, PMM — before briefs exist. Turn ambiguous asks into clear, sequenced workstreams so creative leaders inherit clarity, not chaos.

  • Build and maintain the Brand Studio roadmap. Sequence and prioritize work: based on business importance, creative opportunity, and team capacity. Give leadership a forward-looking view of what's coming — and the tradeoffs involved.

  • Set the conditions for great work. By the time a project reaches a creative: director or producer, the business need is defined, stakeholders are aligned, and the problem is framed. Creative leaders shape the work. You shape the environment that makes the work possible.

  • Own and evolve the operational infrastructure. Build the intake processes,: alignment frameworks, and communication rhythms that help Brand Studio run at scale. Refine them as the team grows.

  • Make how Brand Studio works visible to the company. Partners should be able: to find the roadmap, understand where their project stands, and know what it takes to show up ready. The process of working with Brand Studio shouldn't require a meeting to explain.

  • Run the business of Brand Studio. Own the budget, manage agency and external: production partnerships from procurement through delivery standards, and partner with Finance on clear accounting structures. Give the team the resources and partnerships it needs to deliver.

What they're looking for

  • + years of experience in brand operations, creative operations, or creative: program management. A track record of building operational systems at the function level, not just executing inside them.
  • + years managing a team of producers, program managers, or operations: professionals, with clear evidence of developing talent and building production capability.
  • Demonstrated experience engaging cross-functional partners before briefs are: written — shaping workstreams, clarifying business needs, and setting creative teams up to succeed.
  • Experience building and owning an annual creative roadmap for a team or: function, including prioritization frameworks, capacity planning, and tradeoff communication with senior leadership.
  • A track record of building operational infrastructure: intake processes, prioritization systems, partner communication frameworks — that scaled and outlasted your direct involvement.
  • Experience managing significant budgets, including developing transparent: accounting structures in partnership with Finance.
  • Strong stakeholder management and executive communication skills, with the: ability to align competing priorities and influence without authority across a large, cross-functional organization.
  • People management instincts that build team judgment rather than dependency —: genuine delegation, direct feedback, and a consistent bias toward developing others over personal execution.