The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Operational Performance & Accountability: Orchestrate daily/weekly market reviews and business-critical stand-ups to align multifunctional teams with ambitious performance targets (e.g., rides, in-service supply); institutionalize rigorous Corrective and Preventive Action (CAPA) frameworks to systematically address performance gaps and ensure long-term operational excellence.
Strategic Market Expansion: Champion the end-to-end execution of market readiness protocols and high-stakes go/no-go reviews for territory expansion and complexities (airports, freeways, urban expansion); ensuring seamless, and high-impact service launches.
Infrastructure & Depot Orchestration: Oversee depot readiness audits and site enablement milestones (power, layout, staffing); optimize fleet flow and turnaround times within depots to maximize utilization and reduce vehicle downtime.
Cross-Functional Execution & Stakeholder Diplomacy: Drive weekly syncs with Engineering, Product, and Policy to resolve blockers; manage vendor performance against rigorous SLAs and build strong relationships with external partners to maximize business value.
Supply/Demand Harmonization: Lead a diverse team to monitor real-time supply-demand mismatch and adjust fleet allocation, hours of operation, or geographic zones to optimize balance, while overseeing local market activations and demand-generation events.
Strategic Leadership & Cost Optimization: Work cross-functionally to develop and implement a comprehensive market strategy focused on growth and profitability; manage departmental budgets and resource allocation to drive operational efficiencies and sustainable long-term results.
What they're looking for
- Extensive Leadership Experience: Bachelor’s or MBA degree plus 10+ years of experience in operations management, with at least 5 years in a senior leadership role overseeing complex, high-stakes environments.
- Strategic Execution: Proven ability to develop and execute market strategies, drive large-scale performance improvements, and lead teams through periods of rapid scaling or volatility.
- Strategic Fiscal Stewardship & P&L Ownership: Demonstrated expertise in overseeing substantial departmental budgets and complex P&Ls, driving high-impact resource allocation strategies that catalyze profitability and advance long-term operational maturity in high-growth environments.
- Multi-Vendor Operations Management: Extensive experience managing highly complex multi-vendor operations, ensuring third-party execution aligns with rigorous safety, quality, and performance standards across the market.
