The opportunity
Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment.
What you'll do
Design and guide the project planning and delivery for multiple implementation engagements
Manage timelines, deliverables, and overall project health to minimize risk: and ensure successful completion of engagements
Partner with Implementation Services’ leadership to uplevel the team’s: project management approach, documentation, and process
Collaborate with other teams, including Customer Success, Technical Account: Management, and Sales to deliver an exceptional onboarding experience
+ years Technical Project or Program Management experience including planning, scheduling, and reporting
+ years of Customer facing experience in a services or success role
What they're looking for
- Strong presentation skills and the ability to communicate effectively to business and technical audiences
- Experience with DevOps services and technologies
- Role requires regular travel to client sites, within your area and other: regions, using various modes of transportation (car, train, air), depending on business needs.
- Able to travel via auto, train or air up to 30% of the time
