The opportunity
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
What you'll do
Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch
Assist with cart setup, staging, and validation to ensure readiness for customer use
Execute key in-store tasks aligned to deployment timelines and checklists
Provide on-site support during launch to troubleshoot issues in real time
Assist customers and store teams with Caper Cart usage as needed
Reinforce best practices to drive early adoption and smooth customer experience
What they're looking for
- Support Implementation team by reinforcing training with store associates
- Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics)
- Assist with “train-the-trainer” execution where applicable
- Maintain cart readiness, including charging, cleanliness, and proper placement
