The opportunity
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
What you'll do
Serve as incident commander for Safeguards incidents from declaration through closure
Assess what qualifies as an incident, propose severity, and coordinate: responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams
Keep everyone working from the same facts by tracking input from each team,: establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on
Make sure Legal, Communications, and Public Policy are consulted before: decisions that need them, and coordinate any external notifications
Run post-incident reviews, assign action items to named owners, and track them through closure
Oversee the on-call queue during your rotation as the first responder for: urgent requests and escalations to Safeguards Enforcement
What they're looking for
- Experience joining an incident response function early and helping write runbooks and review processes
- Experience with incidents involving AI systems
- Experience with the enforcement steps that follow an incident, such as: account actions, law enforcement referrals, or user and customer notifications
- Experience working with threat intelligence or security investigation teams during an incident
- Experience with regulatory or external incident reporting and disclosure
- Experience running an on-call rotation or support escalation queue, including: setting and measuring response targets
- Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality
- Working knowledge of SQL or similar tools for analyzing incident and queue data