The opportunity
OpenAI’s mission is to ensure that AGI benefits all of humanity.
What you'll do
Set and deliver the communications strategy for Enterprise & Growth.: Understand the portfolio’s priorities, identify where communications can make a difference, and lead programs from initial recommendation through execution and evaluation.
Advise senior leaders and shape their communications. Develop leadership: updates, narratives, and presentations. Offer clear recommendations on framing, timing, and delivery, holding a high bar for accuracy, clarity, and transparency with employees.
Guide communications through complex and sensitive changes. Develop plans for: leadership transitions, organizational changes, and evolving business priorities. Work with People, Legal, External Comms, and XFN partners to explain decisions, prepare leadership, and address questions employees are likely to have.
Lead company-wide user and customer storytelling. Build programs that show: how people and organizations use our technology, how it benefits them, and what employees can learn from their experiences. Develop creative formats that bring these stories to life, encourage engagement, and spark new ideas for what we could build next.
Bring employee perspectives into communications decisions. Synthesize: questions and feedback from Slack, leadership forums, and other channels. Help leaders understand where employees need more context, recommend responses, and assess whether communications are improving understanding, morale, and trust.
Keep work moving as priorities change. Move quickly, adapt as new information: comes in, and keep everyone involved informed about decisions and next steps. Respond to feedback, adjust course without losing momentum, and bring a constructive, collaborative attitude to challenging moments.
What they're looking for
- Strengthen the broader Internal Communications function. Contribute to shared: priorities, provide thoughtful ideas and feedback, and turn successful approaches into practices others can use.
- + years of relevant experience in internal or executive communications,: marketing communications, operations, or a related field, with demonstrated ownership of complex communications programs. People Management experience (1-2 years minimum) is required.
- Experience advising senior leaders. You have built trust through preparation,: discretion, and thoughtful and strategic recommendations, and can navigate disagreement with confidence and utmost respect.
- Excellent writing and editorial judgment. You can explain business strategy: and complicated decisions clearly, adapt to different leadership voices, and identify the details that make a message trustworthy and credible. You can produce strong work on a short timeline and incorporate detailed feedback without losing the purpose/“the why” of the message.
