IT Support EngineerActive$230K

Hybrid · San Francisco, CATechnology

The opportunity

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

What they're looking for

  • Provide hands-on support for user technology, AV systems, conference rooms, and printers
  • Communicate clearly with users of all technical levels
  • Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
  • Identify patterns in support requests, surface recurring issues to the team,: and identify opportunities for automation or systemic solves