Learning Experience (LX) Platform ManagerNew$401K

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past decade, we've grown from a single meal kit brand into a global food solutions group — the world's leading meal kit…

What you'll do

• Own the 360Learning platform as its primary administrator: user accounts, group hierarchies, role permissions, course catalog organization, and system configuration across all brands and sites

• Manage and maintain the Workday–360Learning integration, ensuring automated: enrollment, role-based course assignment, and learner data accuracy as employees onboard, transfer, or change roles across the network

• Define and govern the platform architecture: group structures, learning path frameworks, program-level organization, and the naming and tagging conventions that keep a multi-brand, multi-site catalog navigable at scale

• Monitor platform health: identify enrollment gaps, stalled learner progress, broken content links, and course configuration issues before they become operational problems

• Manage platform vendor relationship with 360Learning: serve as the primary contact for support escalations, new feature evaluations, and the ongoing enhancements being developed to support DC-specific needs

• Stay current on 360Learning product updates, assess their relevance to our: configuration, and make implementation recommendations to the reporting leader

What they're looking for

• Serve as the primary point of contact from the Global Value Stream for: training program deployment across all Distribution Centers and centralized offices — the person who makes sure finished content reaches learners on schedule
• Partner with the Training Content Manager to translate content delivery: timelines into platform publishing schedules; coordinate SCORM packaging, course setup, and learning path assignment with the Senior Learning Experience Designer
• Develop comprehensive rollout plans for new training programs: scope definition, site-level deployment sequences, enrollment triggers, completion window targets, and escalation paths for non-completion
• Coordinate alignment across internal teams: Operations, OpEX, Training, HR, and Safety — to ensure training rollouts are sequenced with operational readiness, not against it