Learning Tools ManagerNew$123K

Remote · United StatesHospitality

The opportunity

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

What they're looking for

  • Own the roadmap and day-to-day management of simulation tools (e.g., Zenarate: or equivalent), authoring tools (e.g., Articulate or equivalent), design tools, and learner-facing platforms.
  • Serve as the primary administrator and strategic owner of Airbnb's Community: Support Organization's TMS, supporting in operations & reporting needs.
  • Evaluate, pilot, and recommend new learning technologies that align with: departmental and company-wide goals and support team efficiency and learner engagement.
  • Build scalable processes for tool onboarding, training, and adoption across the Training team.