Logistics Specialist II (PetSmart)New

The opportunity

Uber Freight is offering an internal growth opportunity for team members currently in a Customer Support Specialist role who are ready to expand their scope and take on broader end-to-end transportation responsibilities.

What you'll do

  • PETSmart (Schedule Wed-Sun 6am-3pm or Sat: Tues 0600-1700)

  • Leverage Uber Freight’s Transportation Management System (TMS) to manage the: full order lifecycle, including load building, tendering, tracking, and execution

  • Drive exceptional on-time pickup and delivery performance across assigned accounts

  • Build and maintain strong carrier relationships to ensure consistent service delivery

  • Execute freight coverage strategies using routing guides and spot market: options, including rate negotiation when needed

  • Optimize transportation plans through consolidation, routing, and mode selection to balance cost and service

What they're looking for

  • Monitor shipment data integrity and proactively resolve system errors or exceptions
  • Identify trends and proactively prevent service failures through data-driven insights
  • Communicate professionally and effectively with shippers, receivers, carriers, and internal stakeholders
  • Analyze performance trends across carriers, shippers, and receivers to recommend service improvements