The opportunity
We challenge the status quo because we know a better supply chain isn't just possible—it's essential. Better for our customers.
What you'll do
Partner with customers to define delivery timelines, milestones and: end-to-end project plans that ensure successful execution.
Lead carrier initiatives from planning through adoption, presenting data: driven insights and best practice recommendations.
Conduct deep-dive data analysis to identify patterns, uncover root causes and: recommend improvements that increase data quality and availability.
Coordinate closely with carriers to drive continuous data improvements and troubleshoot performance issues.
Monitor project progress, communicate risks and publish regular progress: reports that highlight business impact.
Hold customers and carriers accountable for actions that improve operational outcomes.
What they're looking for
- Use open-source visualization tools and internal data platforms to triage errors and support issue resolution.
- Develop a deep understanding of carrier integration methods across modes and: apply technical knowledge to guide decision making.
- Collaborate with cross functional partners including Product, Support,: Carrier Operations and Engineering to drive customer value.
- Contribute to internal initiatives, SOP development and process improvements: that enhance quality, consistency and efficiency within the Managed Services practice.
