The opportunity
As the Manager, Mid-Market Solutions at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Mid-Market prospects and customers. You will establish the operating rhythm for a high-volume, fast-moving pre-sales motion; coach the team on…
What you'll do
Lead, coach, and develop a team of Mid-Market Solutions Consultants; set: clear expectations, provide regular feedback, and support career growth.
Establish a high-quality operating cadence for pipeline reviews, staffing,: deal strategy, call coaching, performance management, and cross-functional planning.
Partner with Mid-Market Sales leadership to improve qualification, deploy: Solutions capacity effectively, and build repeatable account and deal strategies.
Coach the team to run high-quality discovery, deliver tailored and efficient: demos, connect Ramp’s products to finance and accounting workflows, and navigate solution-fit conversations with confidence.
Personally support the highest-priority or most complex Mid-Market: opportunities, escalations, and customer-facing moments when needed.
Build scalable playbooks, demo standards, discovery frameworks, enablement: assets, and knowledge-sharing practices that raise the team’s quality and speed.
What they're looking for
- Partner with Product, Product Marketing, Customer Success, Account: Management, and Technical Consulting to translate recurring customer needs into clear feedback, strong handoffs, and improved customer outcomes.
- Define and inspect team health metrics such as coverage, conversion, cycle: efficiency, demo quality, solution fit, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer: empathy, collaboration, urgency, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation,: documentation, deal research, demo readiness, and customer-facing work while maintaining good judgment.
