The opportunity
Natera is seeking a Manager, Bioinformatics to lead production support for the bioinformatics and data science algorithms behind our Women's Health and Organ Health products. You will lead a team of Data and Bioinformatics Scientists who are accountable for how those algorithms…
What you'll do
The recurring escalations are fewer and test TAT reduced, and you can name: which recurring issues you eliminated and how, including the upstream fixes and feature requests that made them stop arriving.
A service commitment exists for the function, agreed with the groups that: depend on it, and the team is meeting it.
Change validation is a defined process the team follows, not a judgment someone makes fresh each time.
Your scientists handle investigations independently that used to come to you.
The production organization comes to your team for the answer, not for the: route to whoever has it, and the team can settle an inconclusive report without handing it to another group.
Agent-assisted investigation is normal on the team, with a standard for it that you set.
What they're looking for
- M.S. or Ph.D. in a technical discipline such as Bioinformatics, Computational: Biology, Data Science, or a related field. Equivalent depth built through work counts fully.
- + years working with genomic or sequencing data, including 2+ years leading: people. We count relevant experience from the point your work became substantially independent, however you got there.
- Demonstrated ownership of a support, escalation, or on-call function with: commitments attached, in a setting where being wrong had consequences.
- Demonstrated experience leading an investigation to resolution across more: than one system boundary, including deciding when to stop.
