Manager, Special OperationsActive$88K
The opportunity
Location: Hybrid (2 days HQ, 1 day Site, 2 days WFH) • HQ: 110 Spadina Ave, Toronto • Site: 3520 Laird Road, Mississauga
What you'll do
Lead end-to-end platform migrations (e.g. legacy systems to modern: platforms), including dual-maintenance strategies, deprecation timelines, cutover risk assessments, and go-live communications.
Manage phased rollouts across functional areas of production, coordinating: with global development teams for requirements reviews and sprint prioritization.
Own the data architecture strategy for operational tools: mapping data flows across SKU master data management, recipe management, Warehouse Management Systems (WMS), and production tracking systems. Evaluate integration approaches and design future-state architectures that don't disrupt downstream tools during transitions.
Compile and maintain data source requirements documentation, including: source-to-target mapping and ingestion cadences.
Own the lifecycle of production floor tools: from requirements gathering and process flow mapping through development coordination, training material creation, and deployment.
Serve as the primary liaison between local operations and global platform: teams - translating operational needs into technical requirements and managing prioritization across competing roadmaps.
What they're looking for
- Lead data inconsistency investigations: root-causing discrepancies between reporting systems, reviewing automation logic, and coordinating fixes with data engineering.
- Ensure systems parity across production facilities: replicating all systems, tools, and documentation, and validating readiness before go-live.
- Define and maintain the ops tech roadmap aligned to business Objectives and: Key Results (OKRs), sequencing projects based on dependencies and critical path. Run regular steering calls to communicate status and manage risk.
- Other duties assigned
