The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Lead, hire, and develop a team of Customer Success Managers, Leads, and: Specialists across Asia-Pacific and Oceania
Grow revenue across an existing book of enterprise resellers
Help the team identify and close opportunities for customers to expand their: use of Starlink across hardware, service, data, and products
Build hardware and service forecasts that leadership can rely on, with a: clear view of opportunities and risks across markets
Develop a clear view of where demand is growing across the region and what is: required to turn that demand into revenue
Work through billing, payment, regulatory, capacity, logistics, product: availability, and activation issues when they are blocking growth
What they're looking for
- Partner with Sales, Channel Sales, Finance, Tax, Engineering, Operations,: Support, and Logistics to move customer opportunities forward
- Align closely with regional Sales and Channel Sales teams so resellers: receive a clear and consistent message across markets
- Identify problems that repeat across countries and work with the right teams to solve them at scale
- Build strong coverage and operating discipline across a team working with: customers in widely separated time zones
