The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Lead, hire, coach, and develop the international Workplace Experience team: supporting Klaviyo offices across EMEA and APAC.
Own Workplace Experience operations across Klaviyo’s international office: portfolio, balancing consistency, scalability, and local market needs across multiple countries, vendors, and regulatory environments.
Partner on the evolution of Klaviyo’s global workplace experience strategy: while driving operational excellence across the international office portfolio.
Act as the on-the-ground Workplace Experience partner for the continued: evolution of Klaviyo’s Dublin headquarters, supporting buildout execution, employee readiness, workplace operations, and change management efforts in partnership with Real Estate and cross-functional teams.
Support EMEA and APAC expansion initiatives, including evaluating new office: locations, standing up operational processes, managing vendors and facilities partners, and helping launch new workplaces that reflect Klaviyo’s culture and standards.
Serve as a strategic partner to Workplace Experience leadership and: cross-functional stakeholders, translating employee feedback, utilization data, and operational insights into recommendations that shape workplace investment, office design, and programming decisions.
What they're looking for
- –10+ years of progressive experience in workplace experience, office: operations, hospitality, facilities management, or related operational leadership roles, including experience managing and developing teams in fast-growing environments.
- An experienced people leader who builds high-performing teams through clear: expectations, coaching, accountability, and strong operational partnership.
- A systems thinker who operates comfortably at both the strategic and tactical: level. You can zoom out to improve long-term operating models while staying close to day-to-day workplace execution.
- Strong operational expertise across workplace management, vendor operations,: office launches, workplace technology, employee experience programming, and regional office management.
- Experience operating across multiple offices, countries, or regions with an: understanding of how to balance global consistency with local market needs.
- Exceptional communicator who builds trust and collaborates effectively across: leadership teams, vendors, and cross-functional partners.
- Strong project and program management instincts with the ability to manage: competing priorities, navigate ambiguity, and drive execution across multiple stakeholders and time zones.
- Proficiency with GSuite and Slack required. Experience with workplace: management platforms such as OfficeSpace, Freshworks, or similar tools strongly preferred.
