The opportunity
The Embedded Marketing team sits within the broader Engagement organisation at SumUp, working at the intersection of brand, CRM, and customer communications. We're responsible for the design infrastructure that powers how millions of small business owners experience SumUp across…
What you'll do
Own the end-to-end design process for CRM communications across email,: in-app, inbox, promotional banners, and campaign landing pages
Build and maintain CRM templates in Figma, including components,: channel-specific guidelines, and a visual asset library that non-designers can navigate independently
Translate brand guidelines into every CRM channel, acting as the quality gate: before assets go live on high-visibility campaigns such as newsletters and brand campaigns
Collaborate closely with CRM Content Managers and Strategists to bring briefs: to life, managing a consistent weekly delivery cycle across multiple concurrent requests
Monitor design trends and proactively propose improvements to CRM's design language and visual standards
