The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
HRIS Data & Lifecycle Management: Own the Jira onboarding queue for new hire offer acceptances. Launch and review new hire profiles in HRIS, ensuring precise data entry for segment allocation, EEOC tracking, IT department mappings, and state payroll registrations.
Data Changes & Cross-Functional Coordination: Manage data change tickets (start date shifts, manager/department updates) in Jira and HRIS. Proactively notify cross-functional partners in IT, Workplace, Travel, and Payroll when changes impact logistics.
New Hire & Manager Communications: Own the global onboarding inbox, delivering prompt, accurate answers to new hires. Maintain automated pre-hire HRIS workflows, email templates, and Slack communications to keep new hires and managers informed and prepared.
New Hire Travel Coordination: Oversee new hire travel procedures and ensure effective internal and external communications related to travel needs.
I-9 & Compliance Operations: Execute complete I-9 verification checks for new cohorts, manage E-Verify processing (including image checks), and follow up on outstanding documentation to maintain 100% legal compliance.
Operational Rigor & Attention to Detail: Meticulous execution skills with a track record of handling high-volume operational tasks, logistics, and data entry without dropping details.
What they're looking for
- HRIS & Ticketing Systems Experience: Direct hands-on experience using modern HRIS platforms (e.g., Rippling, Workday) and task management tools (e.g., Jira, Confluence).
- Cross-Functional Collaboration: Ability to communicate clearly and coordinate effectively across IT, Workplace, Travel, Payroll, and hiring managers.
- Problem-Solving & Agility: Strong troubleshooting instincts when start dates shift, virtual stream links mismatch, or last-minute schedule changes arise.
- High-Touch Hospitality Mindset: A passion for creating warm, memorable, and welcoming candidate and employee experiences.
