The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Partner with enterprise sales executives to lead technical discovery: sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows: using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes,: and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by: providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market: feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Experience: 5+ years of experience in a presales, sales engineering, or: solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
What they're looking for
- Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
- Soft Skills: Exceptional presentation and communication skills, with a proven: ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
- Education: Bachelor’s degree in Computer Science, Software Engineering, or a: related technical field, or equivalent practical industry experience.
- Curious and willingness to work with ambiguity.
