The opportunity
As the Principal, Market & Competitive Intelligence Manager you will lead Dropbox’s enterprise competitive intelligence program across Dropbox Core, DocSend, Sign and Sign API, and Dropbox Protect.
What you'll do
Lead Dropbox’s enterprise competitive intelligence program across Dropbox: Core, DocSend, Sign and Sign API, and Dropbox Protect.
Establish a company-wide operating model for collecting, prioritizing,: analyzing, distributing, and measuring competitive intelligence.
Translate competitor launches, pricing and product changes, AI developments,: customer feedback, and market shifts into actionable recommendations for Sales, GTM Strategy, Product Marketing, Product, and executive leadership.
Produce decision-ready intelligence—including executive briefings,: competitive points of view, rapid-response analysis, battlecards, alerts, and market coverage—tailored to executive, strategic, product, and field audiences.
Own and modernize Dropbox’s win/loss program in partnership with Sales,: Revenue Operations, and Product Marketing, creating a recurring feedback loop into positioning, enablement, product strategy, and go-to-market decisions.
Equip customer-facing teams to compete more effectively while partnering with: product-aligned PMMs to strengthen differentiation, objection handling, field confidence, and product-specific competitive activation.
What they're looking for
- + years of experience in competitive intelligence, product marketing, market: strategy, corporate strategy, or a related B2B SaaS discipline.
- Demonstrated ownership of an end-to-end competitive intelligence program,: including executive intelligence, win/loss analysis, field enablement, and strategic recommendations.
- A record of translating complex qualitative and quantitative signals into: clear points of view that influenced product, go-to-market, or revenue decisions.
- Deep experience partnering with Sales, GTM Strategy, Product Marketing, and: Product teams in competitive markets and customer situations.
- Strong executive presence and the ability to communicate concise,: evidence-based recommendations to senior leaders.
- Excellent cross-functional leadership skills, with a record of creating: alignment and driving action in complex organizations without formal authority.
- Exceptional analytical, written, verbal, and visual communication skills,: with the ability to balance long-range strategic work and fast-turn execution.
- Experience in AI-powered software, content management, collaboration,: e-signature, document workflows, or security markets.