The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Develop your expertise of the Twilio platform, use cases and buyer personas,: while keeping up with industry trends in Voice + AI
Scope, design, and build multi-product solution architecture and compelling: presentations to secure the Technical Win
Support core sales and solutions engineering team members on value-selling: strategies and complex solution sales
Design and validate scalable, secure, multi-product messaging architectures: aligned to customer ecosystems and long-term Twilio adoption.
Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive: technical validation and secure the technical win in complex sales cycles.
Document recent patterns and technology shifts with our clients and prospects: to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes
What they're looking for
- Hands-on experience designing and validating Conversational AI or LLM-driven: architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).
- Experience leading pre-sales or solution architecture engagements, including: scoping, design, and technical validation in both Portuguese and English language.
- Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.
- Working knowledge of at least one backend language such as Node.js or Python,: with prior software development or equivalent experience.
