The opportunity
At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.
What you'll do
Design end-to-end product experiences across Klaviyo’s platform
Translate complex workflows into clear, intuitive, well-documented solutions
Design AI-assisted experiences that help users create, decide, and act more effectively
Prototype and iterate using AI tools alongside traditional design workflows
Apply Klaviyo's design systems consistently and contribute feedback to help evolve them
Collaborate with PM and engineering from problem definition through launch,: with a focus on clear and consistent communication
What they're looking for
- Participate in and conduct customer research and usability testing to: validate ideas and connect design decisions to real user needs
