The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Lead a team of product managers, defining the product strategy and roadmap: for the Front Office domain, within the broader context of our Business Apps strategy
Work closely with customers to understand their pain points with a focus on: Procurement (both direct and indirect) and adjacent areas
Be involved in all steps within the product development lifecycle from: ideation to product development to scaling solutions across all Celonis customers
Use the Celonis Process Intelligence Platform to develop new, innovative: solutions in the area of the Front Office
Collaborate with platform product managers and engineers to guide and: influence feature development of the platform
Work together with our UX team to define the user experience for our products
What they're looking for
- Create alignment across key parts of the Celonis organization, including: Product, Engineering, Product Marketing, Value Engineering and Sales.
- + years of experience in operational Front Office functions (Sales, Service: Marketing, Commerce), Solution Engineering, Enterprise CX Software, CX Analyst or comparable roles
- Deep understanding of Front Office Solutions such as Customer Relationship: Management (CRM), Sales and Service Automation Software, Marketing and Commerce Platforms, Communication Software Systems or Customer Experience Platforms
- Comprehensive knowledge of CX market and industry trends
