The opportunity
The Fulfillment team plays a critical role in delivering a seamless benefits experience by building and maintaining the integrations that connect Justworks with external insurance carriers and benefits systems. We develop scalable, reliable solutions that streamline benefits…
What you'll do
Demonstrate ownership for the products and integrations you build and an: understanding of shipping reliable, scalable services that support Justworks’ benefits infrastructure
Shape the strategy and roadmap for key Fulfillment initiatives, balancing: operational needs, technical investments, and long-term platform opportunities while articulating a compelling vision of business impact to stakeholders
Partner deeply with engineering to understand carrier integrations, APIs, and: technical dependencies, investigate and prioritize issues, and make informed tradeoffs around scope, sequencing, and implementation
Collaborate closely with operations and cross-functional teams to understand: internal workflows, identify unmet needs, and translate business requirements into actionable product solutions
Define clear requirements, success criteria, and scope boundaries for: initiatives, proactively identifying edge cases and ensuring solutions address both technical and operational needs
Actively hone your knowledge of the PDLC, from discovery through delivery and: iteration, while identifying opportunities to build reusable capabilities and improve existing processes
What they're looking for
- Build strong relationships across teams by demonstrating curiosity, empathy,: and a commitment to customer-centered partnership
- Contribute to team problem-solving and actively support or facilitate team processes and ceremonies
- Take on opportunities beyond core responsibilities to support broader: benefits platform strategy, improve integration capabilities, and drive impact
