Program Manager, Business PracticesNew

The opportunity

Global Business Services’ (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e. g.

What you'll do

  • Be accountable for building and driving large-scale deal lifecycle: transformation program changes end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals

  • Own Business Practices’ CPQ governance across the deal lifecycle by: coordinating UAT for new features, ensuring all GA products are available in the CPQ, and establishing scalable best practices for evaluating and prioritizing new CPQ requests.

  • Manage directly (or coordinate) the ‘full-stack’ of change management: activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement

  • Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions

  • Work cross-functionally to proactively identify deal lifecycle improvement: opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology

  • Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision

What they're looking for

  • A strong track record of delivering global, complex enterprise deal: lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
  • Experience with deal management processes, deal process related root cause analysis, and commercial agreements
  • + years of experience in program management, business operations, management: consulting or a related discipline
  • Works well under pressure, with a high degree of adaptability and flexibility: in a fast paced, rapidly changing environment
  • The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
  • Enthusiastic “roll up your sleeves” mentality
  • Excellent analytical, presentation, and communication experience, influencing: across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness.
  • Comfort with Excel and/or Google Sheet for analyzing large datasets