The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Delivery Methodology Codification & Scoping Standards
Identify Common Scenarios & Patterns: Partner closely with internal Professional Services delivery and technical teams to identify repeatable implementation patterns, delivery workflows, and common customer use cases.
Develop Delivery Requirements Templates: Translate these real-world delivery patterns into standardized, reusable scoping requirements, delivery templates, and execution blueprints (focusing on the "how" of delivery execution, not product training).
Methodology Asset Gap Analysis: Evaluate project delivery trends to identify gaps in our execution assets, establishing the operational and business requirements for new delivery assets, accelerators, and methodology toolkits.
Delivery Methodology Transformation & Partner Process Integration
Methodology Transformation: Take complex, internal delivery methodologies and "translate" them into structured, high-quality, external-facing delivery playbooks, engagement blueprints, and project governance toolkits.
What they're looking for
- Process Repository Management: Organize and maintain the central repository of delivery methodologies, engagement templates, and process assets (using tools like Highspot, Confluence, and Asana) to ensure delivery consistency across internal and partner-led projects.
- AI-Enabled Delivery & Enablement Innovation
- AI Tool Implementation: Explore, test, and implement generative AI tools and workflows to accelerate the creation of delivery methodologies, project templates, and partner playbooks.
- AI-Driven Acceleration: Identify opportunities to integrate AI solutions to help both internal teams and partners quickly synthesize customer requirements, automate boilerplate documentation, and speed up scoping/delivery cycles.
