The opportunity
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
What you'll do
Serve as the primary delivery lead for enterprise customers, owning the: relationship, the plan, and the outcome from kickoff through go-live and beyond.
Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
Make technical sequencing decisions when platform constraints, compliance: requirements, or partner dependencies force tradeoffs.
Guide customers through AI workflow transformation, helping them move from: human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI; you use it yourself.
What they're looking for
- You have delivered technical programs for external customers in a: professional services or consulting context, not just managed internal projects. You've run steering committees, managed scope conversations, and owned customer outcomes with real accountability.
- + years managing technical delivery in complex, multi-stakeholder: environments, with accountability for outcomes across teams you don't directly control. You lead through influence and clarity, not organizational authority.
- You are genuinely fluent with AI tools, not aspirationally. You use AI in: your daily delivery workflow, have an informed perspective on where agentic systems create leverage and where they introduce risk, and can help customers navigate both.
- You have worked directly in Airtable or a comparable platform, not managed: people who do. You understand how components interact, identify dependency and sequencing issues by looking at the system, and build the tools your team uses to run delivery operations.
- PMP or equivalent PMO certification. You know formal project management: methodology and apply it as the structure that keeps complex engagements from quietly going off course.
- You operate fluidly across Agile and Waterfall. You know which model fits the: engagement and can run both without defaulting to whichever is more comfortable.
- When plans break, you create order. You don't wait for someone else to lead.
- Delivered in enterprise environments with real compliance, security, and: access management requirements. You plan around constraints, not past them.
