Retention Marketing SpecialistActive$67K–$95K

The opportunity

Clean luxury. Better for you.

What you'll do

  • Build, test, and deploy campaigns across email and SMS.

  • Partner with the Retention Marketing Manager to test new segmentation: strategies and surface opportunities to improve targeting and personalization.

  • Build out and optimize lifecycle flows, including welcome, abandon,: post-purchase, replenishment, winback, VIP, and churn-risk.

  • Support list hygiene, deliverability, and compliance across email and SMS channels.

  • Move fluidly between execution, and analysis, adapting quickly as business priorities shift.

  • Stay current on lifecycle marketing trends and bring fresh ideas and best practices to the team.

What they're looking for

  • Prepare and leverage email and SMS reporting on an ongoing basis to inform go-forward.
  • years of experience in email/SMS or lifecycle marketing, ideally in online retail/e-commerce
  • Hands-on experience with an ESP platform like Klaviyo, Attentive, Emarsys, or similar.
  • Strong working knowledge of HTML and similar to build emails.