The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What they're looking for
- Implementation of emergency plans and ability to communicate them in an: effective and sensitive manner to individuals needing support
- Ability to summarize incidents, collaborate across various support teams and keep key stakeholders informed
- Maintaining high levels of confidentiality while performing investigations
- + years of experience in customer experience, mediation, social work,: psychology, emergency services, or a similar role