Sales Representative - Retention (2-Month Project-Based)Active

HelloFresh
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The opportunity

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence.

What you'll do

  • Answer inbound retention calls: Maintain positive customer relationships, provide customer resolution/ education and negotiate using retention offers

  • Retain customers in compliance with company guidelines and protocols

  • Attend 1:1, meetings, huddles, & trainings

  • Attend cross-trainings and upskilling

  • Excellent communication, problem-solving, and negotiation skills

  • Positive energy and can-do attitude

What they're looking for

  • A person with high regard for integrity and diligence
  • Critical thinking with technical and language proficiency
  • Ability to work independently and efficiently with minimal supervision
  • Empathy, emotional intelligence, and resilience