The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Own the Salesforce architecture for the ad-sales lifecycle, from lead: sourcing and opportunity creation through Order Management System (OMS) integration, contract execution, delivery reconciliation, and billing.
Identify problems and opportunities across the Ads sales technology stack and: shape them into scoped, funded initiatives.
Lead requirements with Ads Sales, Sales Operations, Ad Operations, Finance,: and Legal partners, and translate them into functional and technical designs.
Own the integrations that connect Salesforce to the ad-sales ecosystem,: including order management and contract systems, the ad server, and billing, through middleware such as Workato or Boomi.
Drive AI best practices across the Sales Technology team, modeling effective: usage and ensuring all AI-generated output meets Lyft's standards for quality, security, and performance.
Guide the evolution of the Ads CRM platform, including the media-specific: data model (agency, advertiser, and brand hierarchies, insertion orders, and flights) and own the Ad Sales Technology roadmap .
What they're looking for
- Lead contract lifecycle management for Ads, including intake automation and Salesforce integration.
- Remain hands-on across objects, flows, validation rules, Apex, and Lightning,: and set the technical standard through design review, code review, and design documents that account for failure states, scalability, and supportability.
- Keep the Ads order-to-cash chain auditable through SOX compliance,: segregation of duties across systems, data quality, and change management.
- Maintain platform reliability by monitoring performance, supporting incident: resolution, leading postmortems, and driving automation.