Senior Business Intelligence AnalystActive$262K–$160K

The opportunity

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship.

What you'll do

  • Partner with Field leadership to define, measure, and monitor key performance: metrics across pipeline health, bookings, productivity, and retention.

  • Deliver high-quality insights and analysis that guide tactical and strategic: decisions, supporting both day-to-day operations and long-term growth initiatives.

  • Build and maintain dashboards, reports, and models that provide real-time: visibility into field performance using Contentful’s Insight360 platform and modern BI tools.

  • Collaborate with the central Data team to ensure data integrity, develop new: data capabilities, and define requirements for future enhancements to the data platform.

  • Act as Data Steward for the Field organisation to help drive data capture: improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.

  • Conduct deep-dive analyses on key topics such as funnel conversion, territory: design, forecasting accuracy, and field capacity planning.

What they're looking for

  • Partner with Marketing, Customer Success, Product and Finance to create a: holistic view of the customer lifecycle , connecting data across the revenue funnel.
  • Translate complex data into clear, compelling narratives and visualizations for field leaders and executives.
  • Act as a trusted advisor to field leadership , driving data-informed: strategy, identifying improvement opportunities, and recommending operational efficiencies.
  • Foster a culture of data-driven decision-making within the Field: organization by promoting data fluency and self-service analytics.