The opportunity
SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive!
What you'll do
Design and build multi-channel campaigns and lifecycle journeys across: acquisition, activation, engagement, and pre-churn stages
Lead communication strategy and end-to-end campaign execution (segmentation,: automation, copywriting, briefing creatives, platform operation)
Run medium to high-complexity analyses to report on projects performed and: suggest new actions to impact key business KPIs
Collaborate closely with stakeholders from different teams, such as Product,: Operations and Growth, in cross-functional projects
Strong experience working in CRM roles, with a track record of managing multi-channel campaigns end-to-end
Advanced proficiency in data analysis and reporting
What they're looking for
- Hands-on experience with CRM platforms such as Iterable, Salesforce Marketing Cloud, Braze, or similar tools
- Comfort managing multiple stakeholders and projects simultaneously, with a: proactive and self-driven approach to finding information and solving problems
- Intermediate to advanced English communication skills, both written and verbal
- Available to work in a hybrid setup from our São Paulo office
