The opportunity
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever.
What you'll do
Serve as a trusted technical hand-on operator for our customers
Possess a mastery of Amplitude products in order to provide strategic benefit: to customers in Data Audit & Taxonomy clean up
Assist customers in mapping the data-flow architecture between Amplitude and: upstream sources — Segment, mParticle, Snowflake, BigQuery, RudderStack, etc
Assist our customers by creating playbooks as they integrate Amplitude into: additional data flows and business processes, thereby making Amplitude an integral business partner
Run deep-dive investigations into data discrepancies and recommend action plan
Audit existing Amplitude implementations against best practices: SDK version, instrumentation patterns, property naming, event-volume efficiency — and produce a scored report with prioritized remediation steps from a repeatable rubric
What they're looking for
- Gather, organize, and report trends and customer insights to optimize: business processes, documentation and services
- Collaborate cross-functionally with teams like Amplitude's Product,: Engineering, Platform Support and Technical Success Manager to streamline internal processes and improve data management experience for our customers
- + years in a technical, customer-facing data or analytics role: implementation, solutions/sales engineering, analytics engineering, or data consulting.
- Competent in programming languages and concepts that underpin modern web and: mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
